Australia:

Our Delivery Costs for all customers Australia wide.

- Non Perishables (No Seafood or Cheese)                   $14.50

- Perishables (Including Seafood and Cheese)              $22.50

- Tasmania all deliveries                                               $12.00

The delivery charges are a flat rate and do not change with weight or size of the order.

International:

For orders to be shipped overseas the price is calculated based on the weight of the individual items. The cost will be calculated at the checkout.

We use a combination of Australia Post and Sendle.

Our aim is to pack and ship your order within 24 hours. However due to the range of products there could be a slight delay if the product is not in stock.

We can restock in a few days and these situations delivery may take up to 8-10 working days from receipt of your order, however we do not guarantee we can deliver in this time frame.

We also only ship perishable products such as cheese and seafood on Monday to Wednesday to ensure optimal condition.

Yes if you list the delivery address as your nearest Post Office your package will be delivered there and you will receive an email notification when it is ready for collection.

All the perishable products including cheese and salmon are packed in polystyrene boxes with ice cells to ensure the goods are kept cool through transit.

We will refund or replace any goods that are damaged in shipping. If this is the case please contact us within 48 hours of the item being delivered.

If you have decided you would like to return a product we do accept returns on certain products. We unfortunately at this stage do not offer returns on any perishable items such as cheese or seafood. 

If you would like to return a non perishable item that is unopened and in original condition please contact us.

The gifts and hampers can be tailored made to meet your corporate requirements.  We can design the gifts individually to meet your needs and we can include extra products or your logo to help achieve the desired result of making the best presentation to the recipient.

If you would like to discuss having a special hamper or gift made to meet your needs please do not hesitate to contact us by phone or email as we would like the opportunity of discussing what best meets your requirements and providing a quote. We can include gourmet food, wine, spirits and also a range of Huon Pine products.

We offer a wide range of packaging options to meet your needs from gift boxes to presentation trays in a range of different colours. We can deliver to your offices as required, or we can arrange a set number of hampers to be delivered to meet your requirements.

Please contact Duncan on 0419 341 906 or email duncan@tasmaniangourmetonline.com.au if we can be of assistance.

Yes, if you would like a custom hamper or to exchange certain items please contact us and we will create a customer order.