Each Tin of premium Shortbread is filled with firm, buttery biscuits that crumble softly and deliver a full-bodied, satisfying flavour. Made with the finest ingredients—quality butter, Tasmanian-milled flour, and pure Australian cane sugar, our traditional shortbread strikes the perfect balance of sweetness and richness. Crafted with pride, every tin showcases Tasmania’s iconic landscapes, making them perfect for gifting or collecting.
Step back to 1878, when William Cripps opened Tasmania’s very first commercial bakery and began a legacy that still inspires every biscuit we bake today. More than a century later, our team of over 200 passionate bakers continues to honour this heritage, preserving the craft, care, and flavour that made Cripps a household name. Inside every premium shortbread tin lies the same time-tested recipe we’ve cherished for over three decades. While modern equipment fills our bakery, we still return to our original mixer—because nothing else creates that unmistakable melt-in-your-mouth texture our customers love.
334g Tin
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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at duncan@tasmaniangourmetonline.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at duncan@tasmaniangourmetonline.com.au and send your item to: 69 tasman road grove Grove Tasmania AU 7109.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 69 tasman road grove Grove Tasmania AU 7109
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Very moorish
Really good
Great shortbread, I will purchase again.
I am 63 and these beautiful amazing shortbread are the best I have had since my nan passed away 30 years ago. She made them ever Xmas and the memories just melt my heart biting into ever biscuit . So when you buy your first box do not share them until you get second box . That’s when you tell your friends I use to give as presents to them and that went down well . Yes sitting here now with a cuppa and box now ( whats left lol ) Karen C 🙏🥰
Best shortbread ever
love this vegan delight.....- but Did I hear you were closing down ?
