Enhance your relaxation routine with the "Bobbie" Lavender Bear, sourced directly from the prestigious Bridestowe Lavender Estate in Tasmania. Tailored for those seeking a natural method to ease muscle aches and embrace comfort, Bobbie combines the therapeutic properties of heat with the soothing aroma of Tasmanian lavender. Celebrated for its exceptional fragrance and purity, the lavender used in each Bobbie bear is cultivated with care, ensuring every embrace is filled with the essence of Tasmania's untouched beauty. Ideal for gifting or personal indulgence, Bobbie offers a charming and effective way to unwind and rejuvenate.
Embrace the soothing comfort of Bobbie, your Lavender Bear, and elevate your relaxation moments. Whether it's a treat for yourself or a thoughtful gift, Bobbie is ready to spread the joy and tranquility of Tasmanian lavender. Indulge in the comfort you deserve or share the love today.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at duncan@tasmaniangourmetonline.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at duncan@tasmaniangourmetonline.com.au and send your item to: 69 tasman road grove Grove Tasmania AU 7109.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 69 tasman road grove Grove Tasmania AU 7109
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Great heat pack with a lovely lavender smell which helps me get off to sleep. The bear cuddles my arthritic shoulder which is exactly what i need at night.
Bobby is great, smells wonderful.
I absolutely love my Bobby Lavender Bear. He’s soft and cuddly, gorgeous colour and smells Devine!
Well made and received really quickly via post, with updates along the way of when to expect delivery!
Loved it!!
So soft. Smells devine.
FANTASTIC GOURME BEST EVER HOPE TO PURCHASE MOOR SOON
it was tasty, however there was a very strong taste of a spice flavouring that I could not place that we found a bit overpowering. I will try other products in future.
Every item in this hamper was well selected and of high quality. It made an unusual but excellent gift.
Great heat pack with a lovely lavender smell which helps me get off to sleep. The bear cuddles my arthritic shoulder which is exactly what i need at night.
